CUSTOMER INFORMATION PRIVACY POLICY

1. Purpose of collecting personal information

Yen Dao Can Gio only collects required information to ensure the rights of customers, when customers place orders such as: Full name, Date of birth, Address, Phone number, Email... this information is for the purpose of:

  1. Contact to confirm orders and delivery
  2. Provide to the delivery party
  3. Send customers promotional information about the company's products
  4. Send the company's after-sales policies to customers
  5. Contact to resolve special cases

2.  Scope of information use:

"Personal information" collected will only be used internally, including third parties - such as agents, partners, or factories providing other services for the purpose of providing the best service solutions to customers.

When necessary, we may use this “personal information” to contact customers directly in the form of: email, orders, thank you letters, promotional information, new product introductions.

We will try to make sure that third parties who receive this information will also be aware of and respect this privacy policy.

Yen Dao Can Gio commits not to sell or use customer information for other purposes

3. Storage period:

Yen Dao Can Gio stores customer's personal information until one of the following two cases occurs:

  1. Customer requests to stop storing
  2. Yen Dao Can Gio Investment, Trade and Service Company Limited is dissolved

4. Address of the information collection and management unit

YEN DAO CAN GIO INVESTMENT, TRADING AND SERVICE COMPANY LIMITED

Head office: 251-251A Rung Sac Street, Binh Khanh Commune, Can Gio District, Ho Chi Minh City

Tax code: 0315675327

Hotline: 1900 866 837

Email: contact@yendaocangio.com

Website: yendaocangio.com

In case the customer wants to edit personal information, please contact us!

5. Resolve customer complaints about security issues

When discovering that their personal information is being used for the wrong purpose or violating the security policy, customers have the right to send a complaint email to our email address contact@yendaocangio.com. As soon as we receive the complaint, we will respond within 48 hours to negotiate a solution with the customer!

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YEN DAO CAN GIO JOINT STOCK COMPANY

Head office: 170 Dao Cu Street, Phong Thanh Quarter, Can Gio Commune, Ho Chi Minh City, Vietnam

Email: contact@yendaocangio.com

Hotline: 1900 866 837

Tax code: 0315675327

Business registration number: 0315675327

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